See every call.Catch problems early.
From the first ring to the final cost, everything your agents do is recorded, searchable and ready to review.
What you get
Calls and analytics
Call history
Transcripts, recordings, outcomes and cost for every call, with a side panel for any record.
Live calls
See who is on the line right now, and listen in when your organization allows it.
Alerts
Rules on answer rate, failures and long calls, delivered by email or webhook.
Dashboard
Calls, answer rate, duration and spend at a glance, compared with the previous period.
Post-call analysis
Score calls and pull structured details out of them automatically.
Costs you can read
Amounts in AED or USD at a live exchange rate, one currency everywhere.
How it works
4 steps
Run calls
Open Call history
Set alert rules
Review reports
Questions
Can I download recordings and transcripts?
Yes. Open any call to play the recording and read the transcript.
How do I get told about problems?
Create an alert rule and choose email or a webhook. Alerts also show in the bell at the top of the app.
Which currencies are supported?
AED and USD, converted at a live rate and shown consistently across the app.
Keep exploring
Hear it on your own line.
Create a workspace, describe the calls you want handled in plain words, and talk to the agent in your browser first.